Resume
12 Years of Experience
Education
2021
Universidade de Lisboa 🇵🇹Master in Science Communication
I hold a Master’s degree in Science Communication from the University of Lisbon, ranked among the world’s top 200 universities. This program strengthened my ability to translate complex scientific knowledge into clear, accessible narratives, combining analytical thinking, critical evaluation, and effective communication for diverse audiences.
2013
Universidade Federal do Rio Grande do Sul 🇧🇷Bachelor Degree in Physics
I graduated in Physics from one of the top ten universities in Latin America, achieving a final grade average of 8.5 out of 10. This academic achievement reflects a strong commitment to excellence, rigorous training in scientific thinking, and consistent high performance throughout a demanding and quantitative program.
Experience
2024 - 2025
Cognizant 🇵🇱Senior Process Executive
At Cognizant, I worked as a Senior Process Executive on a global Big Tech project, analyzing and validating technical and operational documentation related to financial incentive programs. I ensured compliance with strict requirements, resolved inconsistencies, and collaborated with partners across Latin America and Europe, strengthening my analytical skills, attention to detail, and cross-cultural communication.
2023 - 2024
Teleperformance 🇬🇷Techinichal Support
At Teleperformance, I worked in technical support for a global antivirus company, providing high-quality assistance to customers while resolving complex technical issues. I supported users with software troubleshooting, account management, and security concerns, while also focusing on customer retention. This role strengthened my problem-solving abilities, communication skills, and capacity to explain technical concepts clearly under pressure.
2022 - 2023
Media XXI 🇵🇹Scientific and Marketing Consultant
At Media XXI, I worked as a Scientific and Marketing Consultant, supporting research-based publishing and communication projects. I contributed to the development and writing of a European Union Horizon 2030 funding proposal, prepared reports for a Portugal 2020 project, and collaborated with academic partners on dissemination strategies. I also supported marketing initiatives, including email campaigns, strengthening my skills in scientific communication, analysis, and strategic messaging.
2011 - 2019
Anchieta/João Paulo/PIBID 🇧🇷Physics Teacher
I worked as a Physics teacher in traditional schools, teaching students in the final stages of basic education. In this role, I developed strong pedagogical skills, classroom management, and the ability to explain complex scientific concepts in a clear and engaging way. Teaching Physics strengthened my analytical thinking, structured problem-solving, adaptability, and communication skills, especially when working with students with diverse learning needs and academic backgrounds.